Help getting Wfview to work

Hello all. I have the Icom IC-7300 and IC-9700. the 97 is connected via network LAN and the 73 is connected via USB. I am running Windows 10 Enterprise 64bit. I can NOT get this software to see either radio. I have tried every configuration I could and nothing works. The 73 is using com ports 4 and 6 (Silicon Labs CP210x). What am I missing here? Any help would be greatly appreciated.

Have you read the manual, specifically the getting-started section? Getting Started | wfview